Outlook.com vs Microsoft 365: two different limits
Outlook has two separate products with different attachment limits, and this is the source of most confusion. Outlook.com (the personal web email at outlook.com, hotmail.com, live.com) allows attachments up to 20MB. Microsoft 365 Outlook (the corporate email used in companies) has a limit configured by the company IT administrator — this is typically 10MB, 20MB or 25MB, but defaults to 10MB in most Microsoft 365 tenants.
This means a 15MB PDF attached from your personal Outlook.com may send successfully, but the same file sent to a colleague's corporate Microsoft 365 inbox may be silently rejected.
The safe limit for all Outlook recipients
To guarantee delivery to any Outlook account — personal or corporate — keep attachments under 10MB. This is below the Outlook.com 20MB limit and below the typical corporate 10MB default. For large documents that must remain above 10MB, use OneDrive: upload to OneDrive, right-click, Share, copy link, paste into the email body instead of attaching.
How to compress PDF for Outlook
- Open PDFWix Compress PDF — no Outlook account needed, browser-based.
- Upload your PDF. It stays in your browser — nothing is sent to PDFWix servers.
- Choose Recommended compression for most documents. Check the output size.
- If still above 10MB, choose High compression.
- Download and attach to your Outlook email.
How to check a company's Outlook attachment limit
There is no visible indicator of an Outlook tenant's maximum attachment size. The only reliable test is to send a test email with the large attachment to yourself or a colleague at the same company. If you receive a bounce-back, the file was rejected. Most corporate IT policies set the limit at 10MB. When in doubt, compress to under 10MB or use OneDrive sharing. See also Gmail attachment limits for comparison.